An eligible managed session can be moved online only when both the existing and replacement sessions are more than 48 hours away and a suitable place is available. Cancellation, refunds, credits and changes inside that window need Fuse staff review. Private hire and club changes use their agreed staff process.
Open the booking in My Fuse, choose an available replacement of the same session type and location, and review the new date. Both the current and replacement sessions must be more than 48 hours away. The existing payment or pass use stays with the eligible move.
Read the booking policy and contact Fuse through the booking’s help route if you need cancellation, a refund or an in-window change. Sending a request does not itself release the place or refund the payment. Private and club arrangements use their agreed staff process.
